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Kelburn Garden Party HomepageKelburn Garden Party

Discover a festival like no other… a feast of music, art and adventure in a fairytale setting only 50 minutes from Glasgow...

Where am I? Home / Privacy Policy

Privacy Policy

The Kelburn Garden Party website is run by Kelburn Arts Ltd. We are committed to safeguarding your privacy. Contact us at info@kelburnarts.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Kelburn Arts Ltd.

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address. We also use some data statistically e.g. to help gauge the correct level of service provision for each event (number of campsite spaces etc.) Read more in our Data Policy.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your IP address. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 7 years. Volunteer application data is stored for 3 months after the event.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

  • Siteground (Siteground Hosting Ltd.): this website is hosted with Siteground at their data centre in London. Read their privacy policy here.

Our business partners:

  • Jaijiel Creative: Our website was created and is maintained by Jaijiel Creative in Edinburgh. They have access to the site admin in order to keep the site software updated and attend to any technical issues which may occur, they will not access user or customer data unless required for the technical upkeep of the site. Read their privacy policy here.
  • Ticketline: We use Ticketline to handle our ticket sales. No credit/debit card details are stored on this website and no transactions are carried out directly on this website.
    Privacy Policy
  • Mailchimp: We use Mailchimp to handle our mailing lists and subscriptions.
    Privacy Policy

Connected third parties:

  • Google Fonts (Google Inc.): Google Fonts is a typeface visualisation service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
    Place of processing: US
    Google Privacy Policy
  • Google Analytics (Google Inc.): Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.Personal Data collected: Cookies and Usage data.
    Place of processing: US
    Google Analytics Privacy Policy
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  • YouTube video widget (Google Inc.): YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage data.
    Place of processing: US
    Privacy Policy
  • Facebook: Like button and social widgets (Facebook, Inc.): The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: United States
    Privacy Policy
  • Facebook Ads conversion tracking (Facebook, Inc.): Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: United States
    Privacy Shield participant.
    Privacy Policy
  • Twitter: Twitter Tweet button and social widgets (Twitter, Inc.): The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: United States
    Privacy Policy
  • YouTube video widget (Google Inc.): YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage data.
    Place of processing: US
    Privacy Policy
  • Vimeo video (Vimeo, LLC): Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: United States
    Privacy Policy
  • Google Maps widget (Google Inc.): Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage data.
    Place of processing: US
    Privacy Policy
  • Instagram widget (Instagram, Inc.): Instagram is an image visualization service provided by Instagram, Inc. that allows this website to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: United States
    Privacy Policy
  • SoundCloud widget (SoundCloud Limited): Soundcloud is an audio content delivery service provided by SoundCloud Limited that allows this website to incorporate content of this kind on its pages.
    Personal Data collected: Usage Data.
    Place of processing: Germany
    Privacy Policy
  • Mixcloud: Mixcloud is an audio content delivery service provided by MixCloud Limited that allows this website to incorporate content of this kind on its pages.
    Personal Data collected: Usage Data.
    Privacy Policy
  • Spotify widget (Spotify AB): Spotify is an audio content delivery service provided by Spotify AB that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: Sweden
    Privacy Policy
  • Font Awesome: Font Awesome is an icon font used on this site to display icons.
    Place of processing: US
    Privacy Policy

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. This website has several layers of security enabled and the site installation has been modified on setup for extra security.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Revoke your cookie permissions

Revoke non-essential cookies

Contact Information

Site Owner/Data Controller
Kelburn Arts Ltd.
Kelburn Castle
Nr. Fairlie
North Ayrshire
Scotland
KA29 0BE

Email: info@kelburnarts.com

Supervisory Authority
Information Commissioner’s Office
45 Melville Street
Edinburgh
EH3 7HL

Phone: +303 123 1115
Email: scotland@ico.org.uk
Website: https://ico.org.uk

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made June 8th, 2018.

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kelburnparties

kelburnparties
📣 Ticket alert! We're down to our last 50 Tier 📣 Ticket alert! We're down to our last 50 Tier 2 tickets ALREADY!  Once we run out, we'll bump up to Tier 3 with an increased price.  If you want to grab your ticket while it's cheaper, you'd better get on it sharpish.  Book tickets to Kelburn Garden Party 2023 on @skiddleuk
Hands up if you got lost in The Neverending Glen t Hands up if you got lost in The Neverending Glen this year 👋  Don't worry, we've all done it...  Between the Beech Plateau, the Boat on the Hill, the Monument Stage, and all the art strewn in-between, there's loads to discover (and one too many footpaths to discombobulate you) in our gorgeous forest grounds 🍃  Tickets to Kelburn Garden Party 2023 are on sale now on @skiddleuk  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
🚗 Let's talk car parking 🚙 Planning to driv 🚗 Let's talk car parking 🚙  Planning to drive to the festival? Then you'll need to book yourself a parking pass.  It's much cheaper to book a parking pass in advance rather than at the festival, and will mean you've guaranteed yourself a spot in case we sell out.  Spaces in our car park are extremely limited, so we recommend booking your pass now to save yourself disappointment later.  Car park passes are available to buy now on @skiddleuk  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
This year, all round sound pals @theskinnymag took This year, all round sound pals @theskinnymag took over The Pyramid Stage for the entire weekend for the first time - and we think they did a pretty top job!  Which homegrown Scottish acts did you discovered at our mighty Pyramid this year?  Maybe some Caledonian hip hop caught your eye, some riot grrrl ferocity or bohemian electro pop (including @freelove_nrg, pictured here)...  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
Van life 🚐 In need of some home comforts on wh Van life 🚐  In need of some home comforts on wheels at next summer's festival? Book yourself a live-in plot when you go to buy your Kelburn Garden Party ticket!  Here are a few important points about live-in vehicles:  📏 Live-in plots are strictly 6x4m in size - if your vehicle does not fit inside one plot, you will need to buy a second one
🚚 If you are coming in a caravan, either your car and caravan must fit in the plot, or you must buy a plot ticket AND a parking ticket, and keep your car in the car park separately from the van
🚫 Live-in plots are for live-in vehicles only, NOT cars or tents
💡 Unfortunately we are not able to offer powered live-in pitches  All live-in plots are available to book on @skiddleuk  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
Those tickets are seriously flying out! We've sold Those tickets are seriously flying out! We've sold more than half of Tier 2 tickets already 😱  If you want to get a ticket while they're still on the cheaper side, make sure you do so quickly!  Right now the prices are:  WEEKENDER // £152.55
YOUTH // £81.70
CHILD // £27.20  All tickets to Kelburn Garden Party 2023 can be bought on @skiddleuk  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
Tickets to Kelburn Garden Party 2023 are now on ge Tickets to Kelburn Garden Party 2023 are now on general sale 🎉💚💥  Thanks to everyone who has bought a ticket to next summer's party already! A year away feels like a long time to wait, but will pass by before we all know it...  With that in mind, be sure to grab an early bargain while you can! Tickets are selling quickly, and will increase in price once we run out of the current tier.  Prices at the moment are:  WEEKENDER // £152.55
YOUTH // £81.70
CHILD // £27.20  All infants under 5 years go free, but you must make sure to book them a ticket.  We also have a payment plan available for those who want to pay off the ticket more slowly.  ‼️ And don't forget to buy your travel and add-ons while you're at it! Parking at the festival is very limited, so if you do plan to drive you will need a parking pass.  You can also book your spot on the Kelburn Bus, live-in van plots, lovely loos and shower passes, and mobile charging.  All this is now on sale on @skiddleuk. Follow the link in our bio to book!  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
Everybody check your inboxes! We've just sent all Everybody check your inboxes! We've just sent all 2022 ticket holders instructions for how to book your early bird ticket to Kelburn Garden Party 2023 👀  For the rest of you, Tier 1 tickets go live next Monday 1st August on @skiddleuk (our new ticket selling partners).  Remember, the earlier you book your ticket for next year's festival the cheaper it will be! Grab yourself a bargain next week (or this weekend if you have the early bird link)  #KelburnParties #KelburnGardenParty #KelburnCastle #Festival #MusicFestival #FestivalVibes #FestivalSeason #FestivalLife #Music #IGMusic #LetTheMusicPlay #WeMakeEvents #ScottishFestival
How’s about one more look back at our favourite How’s about one more look back at our favourite festival of 2022 then, eh? 💚  We’re already itching to be back there with you at Kelburn Garden Party 2023... 
Luckily, tickets for next year go on sale this Friday! If you had a ticket to the festival this year, you’ll get priority booking for Tier 1 tickets.  All the information about how to book is coming to your inboxes soon 👀
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Kelburn Garden Party

1 day ago

Kelburn Garden Party
📣 Ticket alert! We're down to our last 50 Tier 2 tickets ALREADY!Once we run out, we'll bump up to Tier 3 with an increased price. If you want to grab your ticket while it's cheaper, you'd better get on it sharpish.Book tickets to Kelburn Garden Party 2023 on Skiddle 👉 skiddle.com/festivals/kelburn-garden-party ... See MoreSee Less

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Kelburn Garden Party

2 days ago

Kelburn Garden Party
Hands up if you got lost in The Neverending Glen this year 👋Don't worry, we've all done it...Between the Beech Plateau, the Boat on the Hill, the Monument Stage, and all the art strewn in-between, there's loads to discover (and one too many footpaths to discombobulate you) in our gorgeous forest grounds 🍃Tickets to Kelburn Garden Party 2023 are on sale now on Skiddle 👉 skiddle.com/festivals/kelburn-garden-party ... See MoreSee Less

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Kelburn Garden Party

5 days ago

Kelburn Garden Party
🚗 Let's talk car parking 🚙Planning to drive to Kelburn Garden Party? Then you'll need to book yourself a parking pass. It's much cheaper to book a parking pass in advance rather than at the festival, and will mean you've guaranteed yourself a spot in case we sell out. Spaces in our car park are extremely limited, so we recommend booking your pass now to save yourself disappointment later. Car park passes are available to buy now on Skiddle 👉 skiddle.com/festivals/kelburn-garden-party ... See MoreSee Less

Photo

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Kelburn Garden Party

1 week ago

Kelburn Garden Party
This year, all round sound pals The Skinny took over The Pyramid Stage for the entire weekend for the first time - and we think they did a pretty top job!Which homegrown Scottish acts did you discovered at our mighty Pyramid this year? Maybe some Caledonian hip hop caught your eye, some riot grrrl ferocity or bohemian electro pop (including Free Love, pictured here)... ... See MoreSee Less

Photo

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· Share

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Kelburn Garden Party

1 week ago

Kelburn Garden Party
Van life 🚐In need of some home comforts on wheels at next summer's festival? Book yourself a live-in plot when you go to buy your Kelburn Garden Party ticket!Here are a few important points about live-in vehicles:📏 Live-in plots are strictly 6x4m in size - if your vehicle does not fit inside one plot, you will need to buy a second one🚚 If you are coming in a caravan, either your car and caravan must fit in the plot, or you must buy a plot ticket AND a parking ticket, and keep your car in the car park separately from the van🚫 Live-in plots are for live-in vehicles only, NOT cars or tents💡 Unfortunately we are not able to offer powered live-in pitchesAll live-in plots are available to book on Skiddle 👉 skiddle.com/festivals/kelburn-garden-party ... See MoreSee Less

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